Payment

We accept all major credit & debit cards, as well as Paypal payments. You can also place your order and pay with your credit or debit card over the phone. Tel: 0191 2960446. 

Confirmation & Delivery  

You will receive a confirmation email when you have placed your order. We aim to dispatch orders with 7 working days. If you need it in a hurry please contact us and we will do our best. 

Collections in Person 

If you have ordered a framed print please allow two weeks for collection. You can collect from my studio at The Mushroom Works, St Lawrence Road, Newcastle upon Tyne. NE6 1AR We will contact you to arrange a collection date and time.

Returns

In the event that you are unhappy with your purchase, please get in touch within 14 days of receiving it. We will offer a full refund once the item is returned to us. However we will not pay the cost of returning the item to us. 

Returning Faulty Goods

In the unlikely event that the item that you received from us is faulty, please get in touch and explain the problem. We will offer a full refund once the item is returned to us and we will refund the cost of posting the faulty item back to us.

Privacy Policy

Your details are safe with us, we do not pass them onto third parties. We do not store your financial details once the purchase has been made. We will add your email address on to my customer database, so that you receive my newsletters and promotions. If you do not wish to have your email address added to my database, please just let me know and I won't.

Green Policy 

Our Greetings cards are made/printed in the U.K. using F.S.C. certified card and envelopes. They are packaged in a bio degradable corn starch sleeve. 

We work with local businesses to reuse their cardboard waste to package our orders. It's no frills, but helps the planet and keeps the packaging costs down for you! 

Enquiries 

My husband Ross Wishart processes the orders please contact him with any enquiries and he will be happy to help!

Ross Wishart, Studio 9, The Mushroom Works, St Lawrence Road, Newcastle, NE6 1AR Tel: 0191 2960446 / 0796 2779209