We accept all major credit & debit cards, as well as Paypal payments. You can also place your order and pay with your credit or debit card over the phone. Tel: 0191 252 2686
Confirmation & Delivery
You will receive a confirmation email when you have placed your order. We aim to dispatch orders with 7 working days. If you need it in a hurry please contact us and we will do our best.
Collections in Person
If you have ordered a framed print please allow two weeks for collection. You can collect from my gallery at 6 St Georges Road Cullercoats, Tyne and Wear, NE30 3JY. We will contact you to arrange a collection date and time.
In the event that you are unhappy with your purchase, please get in touch within 14 days of receiving it. We will offer a full refund once the item is returned to us. However we will not pay the cost of returning the item to us.
Returning Faulty Goods
In the unlikely event that the item that you received from us is faulty, please get in touch and explain the problem. We will offer a full refund once the item is returned to us and we will refund the cost of posting the faulty item back to us.
Information I Collect
To fulfil your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the product you are ordering.Plus additional information (for a custom order) if you contact me directly.
Why I need your information and how I use it. I rely on a number of legalises to collect, use and share your information including:
Information sharing and disclosure
Information about my customers is important to my business.I only share your information for very limited reasons and limited circumstances as follows:
Transfer of personal data outside the E.U.
I may store and proceeds your data through third party hosting services in the U.S. and other jurisdictions. If I am deemed to transfer information about you outside the E.U. I rely on privacy shield. Both Big Cartel and Mail Chimp are privacy shield certified.
If you reside in certain territories you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only to in certain limited cases.I describe the right below.
How to contact me.
For the purpose of data protection law , I joanne wishart as the data protection controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org or at Studio 9 The Mushroom Works St Lawrence Road, Newcastle upon Tyne, NE6 1AR.
Our Greetings cards are made / printed in the U.K. using F.S.C. certified card and envelopes. They are packaged in a bio degradable corn starch sleeve or supplied naked for our online orders.
We work with local businesses to reuse their cardboard waste to package our orders. It's no frills, but helps the planet and keeps the packaging costs down for you!
My husband Ross Wishart processes the orders please contact him with any enquiries and he will be happy to help!
Ross Wishart, Joanne Wishart Gallery, 6 St Georges Road, Cullercoats, Tyne and Wear NE30 3JY. Tel: 0191 252 2686 / 0796 2779209